Glion Institute of Higher Education

Master’s (MSc) in Luxury Management and Guest Experience - Máster en Gestión del Lujo y Experiencia del Cliente

Glion Institute of Higher Education
  • Imparte:
  • Modalidad:
    Presencial en Glion
  • Precio:
    Consultar rellenando el formulario
  • Comienzo:
    Septiembre 2022
  • Lugar:
    Glion (Montreaux)
  • Duración:
    1 Año
  • Condiciones:
    Duración: 1,5 años (incluyendo 6 meses de prácticas)
  • Idioma:
    El Seminario/Conferencia se imparte en Inglés
  • Titulación:
    Master’s (MSc) in Luxury Management and Guest Experience


This Master’s Degree will position you perfectly for a career in the luxury sector. Ideal for young talents, career switchers and companies investing in their employees, the intensive courses, immersive learning and real-world internships will take your career and skillset to the next level.


The Glion Admissions department takes a holistic approach to reviewing the application of every candidate. In addition to academic achievements, we look for candidates who exhibit a passion for the industry, leadership potential, personal drive, creativity and an international mindset.

We have an international team of dedicated admissions and enrollment counsellors who will be happy to advise candidates on the choice of program and guide them through the application process. Fill in the contact form to get in touch.

If you require a visa to study, it is important that you apply early enough to allow time for visa processing. Glion maintains a rolling admissions policy so applications are evaluated as soon as the application, with all pertinent documentation, is received.

Age Requirements
21 years at the start of the program.

Bachelor-level undergraduate degree* in a relevant field (business or hospitality preferred).

Minimum English Language Entry Requirements

If English is not your first language, or if you have not spent the last two years studying in an institution where English is the primary language of instruction, please enclose a copy of one of the following:

∙ IELTS: overall 6.0 and min. 5.5 in every sub-component**

∙ TOEFL: Internet-based 80 or paper-based 550

∙ First Cambridge Exam: Grade A

∙ Cambridge Advanced Exam: Grade C

* If a degree/transcript is not in English (for UK) or English, French, German or Italian (for Switzerland), an official certified/translated copy in English will be required.

** Only tests taken/issued in an official IELTS testing center are accepted.

Note: All English certificates must have been issued in the 12 months prior to program start.


We have designed this program for recent graduates and career changers with limited or no work experience who hold a Bachelor’s degree. Your Bachelor’s degree (or equivalent qualification) should ideally be in hospitality or business.


Semester 1

Hospitality Immersion Program (Pre-sessional optional course)*

Online Boot Camp

Luxury Business Environments
∙ Economics and Sociology of Luxury
∙ Business Trends in Luxury Hotel, Resorts and Events
∙ Gastronomy Universe, Fine Wines and Spirits
∙ Ultra-Luxury Travel and Experiences
∙ Luxury Fashion and Design

Marketing and Brand Management
∙ Building Brand Equity
∙ Experiential Economics
∙ Digital Transformation and Data Analytics
∙ Digital Marketing in the Luxury Industry

Business Field Trip to Paris

Semester 2

Luxury Experience and Innovation
∙ Service Culture and Operational Excellence
∙ Design Thinking
∙ Sustainable Luxury and Design
∙ New Frontiers in Customer Experience
∙ Impactful Design for Retail and Hospitality
∙ Retail Management

Strategies and Business Models
∙ Strategic Management of Luxury Brands
∙ Intercultural Leadership and Talent Management
∙ Corporate Finance and Value Creation
∙ Business Models in Luxury
∙ Legal Environment of the Luxury Industries

Luxury Innovation Fair
∙ Organized by students

Business Field Trip to Milan

Semester 3
∙ 6-month internship
∙ Business Research Project

* The Hospitality Immersion Program is four weeks long, optional, and provided at additional cost. Delivered before the start of the other master’s courses, it contains Practical Arts courses in kitchen, restaurant, pastry, oenology, hospitality economics, and hospitality accounting.

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